FAQs

1. Where is AdoreHome Factory located?

AdoreHome Factory is based in China, with showrooms and manufacturing facilities located in key cities such as Shanghai, Guangzhou, and Shenzhen.

2. What types of lighting products do you offer?

We specialize in a wide range of lighting solutions, including pendants, chandeliers, and wall lights, designed to suit various spaces and styles.

3. Can I visit your showroom?

Yes, our showrooms are open during specified hours, and appointments can be made for personalized consultations. Please check our Contact Us section for showroom locations and hours.

4. Do you ship internationally?

Yes, we deliver our products to clients worldwide. Shipping costs and delivery times vary depending on the destination.

5. What materials do you use for your lighting products?

We use premium-quality materials such as stainless steel, crystal, and high-grade glass to ensure durability, elegance, and timeless appeal.

6. Do you offer custom lighting designs?

Yes, we provide custom design services to meet specific requirements for residential, commercial, or hospitality projects. Contact us to discuss your vision.

7. How do I place an order?

You can place an order through our website or by contacting us directly via email or phone. For bulk or custom orders, please reach out to our sales team.

8. What is your return and exchange policy?

9. Do you provide warranties for your products?

9. Do you provide warranties for your products?

Yes, all our products come with a warranty to ensure quality and customer satisfaction. Warranty terms may vary depending on the product.

 

10. How can I contact your customer support?

You can reach our customer support team through email, phone, or by filling out the contact form on our website. We are here to assist you with any questions or concerns.