At AdoreHome Factory, we are committed to ensuring that your orders are delivered safely and on time. Below is an overview of our delivery policies and processes:

1. Shipping Locations

We deliver our products worldwide. However, delivery availability may vary depending on the destination. Please contact us at [Insert Contact Email] if you have specific shipping requirements or questions.

2. Shipping Times

• Processing Time: Orders are typically processed within 2-5 business days after payment confirmation.
• Shipping Time: Delivery times vary based on your location:
  • Domestic (within China): 3-7 business days.
  • International: 7-21 business days, depending on the shipping method and customs clearance in your country.

We will provide tracking information once your order is shipped.

3. Shipping Costs

Shipping costs are calculated based on the weight, size, and destination of the package. These costs will be displayed at checkout before you confirm your order.

4. Customs and Import Duties

For international deliveries, customs duties or import taxes may apply depending on your country’s regulations.

• These charges are the responsibility of the customer.
• We recommend checking with your local customs office for more information.

5. Delivery Partners

We work with reliable shipping carriers to ensure your order arrives in excellent condition. Our delivery partners include [Insert Carrier Names, e.g., DHL, FedEx, or local courier services].

6. Order Tracking

Once your order is shipped, we will send you an email with the tracking number and instructions on how to track your package.

7. Undeliverable Packages

If a package is returned to us due to incorrect shipping details, refusal to accept delivery, or failure to clear customs, additional shipping fees may apply to resend the package.

8. Damaged or Missing Items

If your order arrives damaged or with missing items:

• Please notify us within 48 hours of receiving the package.
• Provide photos of the damaged items and packaging to assist with resolution.

We will work to resolve the issue as quickly as possible.

9. Questions or Concerns

If you have any questions or need assistance with your delivery, please contact us:

AdoreHome Factory
Website: https://ah-adorehome.com/
Email: contact@ah-adorehome.com